Contact Us — Artreestry Handmade Marble Homeware
Artreestry — Richmond, TX
Contact Us
"Every question deserves a thoughtful answer."
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Mon – Fri
8 AM – 5 PM CDT
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Contact Information
We are a small, dedicated team. Every enquiry is read and answered personally — never by an automated system.
Office Hours
When We're Available
Monday – Friday, 8:00 AM – 5:00 PM CDT
Location
Based In
Richmond, TX — United States
Send Us a Message
We'd Love to Hear From You
What Can We Help With?
Common Reasons to Get in Touch
📦
Order Support
Tracking, delivery questions, or items damaged on arrival. Include your order number for the fastest response.
🎨
Custom & Bespoke Orders
Specific stone colours, sizes, engravings, or combinations not in our standard catalogue. Tell us your vision.
🎁
Corporate & Bulk Gifting
Special pricing for events, offices, or bulk orders. Custom packaging and branded collections available.
🔄
Returns & Exchanges
Our 30-day returns policy is straightforward. Email us with your order number and we will guide you through the process.
✎
Product Advice
Unsure which marble colour or chess set size suits your space? We love helping customers find the perfect piece.
👥
Wholesale & Trade
Interior designers, retailers, and trade buyers welcome. Visit our wholesale page or email us directly.
Before You Write
Quick Answers
How long does delivery take?
Orders typically take 2–4 business days to process and pack, followed by 4–8 business days in transit. Once dispatched, you will receive an email with your tracking number. We ship via DHL, FedEx, UPS, and USPS depending on your location.
What is your returns policy?
We offer a 30-day returns window on all products. Items must be in their original condition and packaging. Email info@artreestry.com with your order number and we will send return instructions within 24 hours.
My item arrived damaged — what do I do?
We are sorry to hear that. Please email info@artreestry.com within 4 days of receiving the item. Include your order number and clear photos of the damage and original packaging. We will arrange a replacement promptly.
Do you ship internationally?
Yes. Artreestry ships to the USA, Australia, and worldwide. Free shipping applies automatically on all orders over $100 — no code needed.
Can I get a custom marble piece made?
Yes. We welcome custom orders for specific stone types, sizes, or combinations not in our standard catalogue. Use the contact form above or email info@artreestry.com directly. We will respond with options and pricing within 24 hours.
I have a wholesale or trade enquiry.
We work with interior designers, retail buyers, and corporate clients. Email info@artreestry.com with details about your business and requirements, or visit our wholesale page for more information.
"Marble crafted with care, answered with the same."
Use the form above, or write to us directly at info@artreestry.com. We respond personally within 24 hours.
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